Animo Turnkey

Support

Need help with CanineCue, found a bug, or have an idea? Email us and we'll get back to you.

Contact

animonetworksoftware@gmail.com

When reporting a problem, it helps to include your phone model, its iOS or Android version, and the app version.

Common questions

Where is my data stored?

On your phone only. There are no accounts and nothing is uploaded. See the privacy policy.

Will my sessions move to a new phone?

Only if your device backup or transfer includes app data. Sessions aren't synced through any account.

The click is silent when my ringer is off.

CanineCue is designed to play with the ringer switch off. Check the app's volume in Settings and your phone's media volume. If it's still silent, email us.